Q: What areas does Curbly serve?

A: Curbly currently serves Livermore, CA, including neighborhoods like Springtown, Vineyard Estates, and surrounding communities. If you're nearby but unsure if we cover your area, contact us — we’re expanding regularly!

Q: What is Curbly and how does it work?

A: Curbly is a full-service bin management solution that eliminates the hassle of trash day. We handle all your bins — trash, recycling, and green waste — by rolling them out before pickup and returning them after. Depending on your plan, we also clean, wipe down, deodorize, and deep-clean your bins so you never have to deal with odors, grime, or HOA stress again.

Q: How do you know my trash collection schedule?

A: We'll sync up with your city's official trash collection schedule for your address to ensure your bins are always managed on the right days. We'll confirm this with you during the setup process.

Q: Do I need to be home for Curbly to service my bins?

A: Nope! Curbly is fully contactless and designed for convenience. As long as your bins are accessible (garage, side yard, etc.), we’ll handle everything — whether you’re home, at work, or on vacation.

Q: What if I need to pause or cancel my service?

A: We understand that things change! You can easily manage your subscription through your account on our website or by contacting our friendly customer support team. There are no long-term contracts, and you can pause, change, or cancel as needed.

Q: What does Essential Bin Management include?

A: Essential Bin Management includes weekly roll-out and return of all your bins — trash, recycling, and green waste. We make sure your bins are placed at the curb before pickup and returned after, so you never forget again or come home to bins left out all day.

Q: What’s included in Clean Bin Management?

A: Clean Bin Management includes everything from the Essential plan, plus weekly wipe-downs, spot cleaning, and deodorizing of all your bins — trash, recycling, and green waste. It’s ideal for keeping your bins (and your driveway) looking clean and smelling fresh.

Q: How is Premium Bin Management different?

A: Premium Bin Management is our most comprehensive service. It includes weekly roll-out and return of all bins, weekly exterior wipe-downs and deodorizing, plus a quarterly deep clean — inside and out — for every bin you use. Perfect for busy families, pet owners, or anyone who wants maximum cleanliness and curb appeal.

Q: What is Vacation Bin Management for?

A: Headed out of town? Vacation Bin Management ensures all your bins are handled while you’re away. We roll out your trash, recycling, and green bins on pickup day, return them after, and give them a quick exterior wipe-down and spot clean — so your curb stays clean and your return is stress-free.

Q: What if my trash pickup is delayed or rescheduled?

A: We monitor Livermore Sanitation pickup schedules and adjust our routes accordingly. Whether there’s a holiday delay or a route change, your bins will always be handled on time.

Q: Why choose Curbly instead of doing it myself?

A: Because your time matters. Curbly removes the hassle of rolling out bins, dealing with mess, and worrying about curb appeal or HOA violations. We handle all your bins, every week, reliably — so you can enjoy a cleaner home, a simpler routine, and more peace of mind.

Q: Do you provide new bins?

A: No, we service the bins that are provided by your city.